Research

Competitive audit summary: for each peer we capture primary navigation, Home/dashboard, LOB placement, hierarchy depth, cross-LOB patterns, and personalization. Full audit table and screenshot library live in the project as competitive-audit.md.

Audit dimensions

Dimension What we capture
Primary navigationNumber and labels of main tabs, placement (bottom nav vs hybrid)
Home / dashboardAbove-the-fold content, how investing vs banking vs planning are surfaced
LOB placementWhere investing, banking, insurance, planning/goals live (tab vs More vs Home)
Depth of hierarchyClicks to key tasks (view portfolio, pay bill, set a goal)
Cross-LOB patternsNet worth views, links between banking and investing, goal-to-account links
PersonalizationCustomizable home, nav, or content

Competitors in scope

  • Full-service / wealth: Fidelity, Charles Schwab, Morgan Stanley, Merrill (BofA), Edward Jones, Ameriprise
  • Bank + investing / Card + banking: Chase (J.P. Morgan), Bank of America, Ally, American Express
  • Investing + planning: E*Trade
  • Companies in this research (showcase/assets): Ally, Ally Invest, American Express, Ameriprise, Bank of America, Capital One, Charles Schwab, Chase, Citi, Citi Self Invest, Discover, E-Trade, Edward Jones, Fidelity, Fifth Third, J.P. Morgan Chase Self-Directed Investing, Merrill Edge, Merrill Lynch, Morgan Stanley, Morgan Stanley Wealth Management, PNC, RBC Wealth Management, Raymond James, Robinhood, SoFi, T Rowe Price, TIAA, Thinkorswim, Truist, UBS, US Bancorp Self-Directed Investing, US Bank, USAA, Vanguard, Wells Fargo, Wells Fargo Advisors